HGX Trade website is owned by Hong Capital Limited, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by HGX Trade, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using HGX Trade website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the HGX Trade, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

1.1. Information You Provide

• Account Information: name, email, username, password

• Profile Information: country, preferences, optional profile details

• Billing Information: payment method, transaction history (if using paid features)

• Support Communications: messages sent to our support team

1.2. Information Collected Automatically

When you access the Platform, we automatically collect:

• Device Information: IP address, browser type, operating system

• Usage Data: pages viewed, actions taken, app features used

• Cookies & Tracking Data: session cookies, analytics cookies, tracking pixels

• Log Data: timestamps, error logs, performance data

1.3. Third-Party Data

We may receive information from:

• Analytics providers (e.g., usage statistics)

• Payment processors (e.g., transaction confirmations)

• Advertising partners (if applicable)

• Market data vendors**

We do not receive any sensitive financial information directly from your bank or card provider.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Platform

• Create and manage user accounts

• Personalize user experience

• Improve functionality, security, and performance

• Process payments and subscriptions

• Communicate updates, alerts, and promotional messages

• Comply with legal obligations

• Detect and prevent fraud or unauthorized activity

We do not sell your personal data.

3. Legal Basis for Processing

Where applicable under GDPR or similar laws, we process your data under the following legal bases:

• Contractual necessity (to provide the Platform)

• Legitimate interests (platform improvement, fraud prevention)

• Consent (cookies, marketing communications)

• Legal compliance (tax, auditing, regulatory obligations)

4. Sharing Your Information

We may share your data with:

4.1. Service Providers

• Cloud hosting providers

• Payment processors

• Analytics tools

• Email delivery services

• Security & fraud prevention tools

These partners only access data as needed to provide services to us.

4.2. Legal & Regulatory Authorities

We may disclose information when required to:

• Comply with applicable law

• Respond to lawful requests

• Protect security or enforce policies

4.3. Business Transfers

If HGX Trading is involved in a merger, acquisition, or sale, user data may be transferred.

5. Cookies & Tracking Technologies

HGX Trading uses:

• Essential cookies (platform functionality)

• Analytics cookies (usage analysis)

• Preference cookies (remembering settings)

Users may disable cookies in their browser settings, but some features may become unavailable.

6. Data Retention

We retain user information only for as long as necessary to:

• Provide the Platform

• Meet legal and regulatory requirements

• Resolve disputes

• Enforce agreements

You may request deletion of your data (see Section 10).

7. Security

We use industry-standard security measures, including:

• Encryption

• Secure servers

• Access controls

• Monitoring and auditing

No system is 100% secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your data may be processed in countries outside your residence.
We ensure such transfers comply with applicable legal protections (e.g., GDPR safeguards).

9. Children’s Privacy

HGX Trading is not intended for individuals under 13.
We do not knowingly collect data from minors.
If we become aware that a minor has created an account, we will delete it.

10. Your Rights

Depending on your jurisdiction (GDPR, CCPA, etc.), you may have rights to:

• Access your data

• Correct inaccurate data

• Delete your data

• Request data portability

• Restrict or object to processing

• Opt out of marketing communications

• Withdraw consent

To exercise these rights, contact us at: support@hgxtrade.com

11. Third-Party Links

HGX Trading may include links to external websites.
We are not responsible for the privacy practices of third-party sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Continued use of the Platform after changes indicates acceptance.